Arkhyz, situated in Zelenchuksky District of the Karachay-Cherkess Republic, is "a launching platform" of the North Caucasus tourist cluster. Since putting into operation in December 2013 the resort became a popular resting-place for the tourists from the Southern and North Caucasian Federal District and other Russian regions. As a result the resort was visited by 1 million guests.
In 2017 the guest increase number was 18%. In 2018 tourist flow to Arkhyz was 287 thousands of people. Social researches show a high level of a return flow of tourists to the resort – 59%. The most part of holidaymakers plan to return to the resort in winter, and the third part of them want to do it in summer. The main part of the tourist flow arrives from Stavropol Krai, Rostov Oblast, Krasnodar Krai, Volgograd Oblast and Moscow.
More than 36% of holidaymakers come to the resort with their friends, but the most part of the tourists choose a traditional family holiday in Arkhyz. The number of such tourists is 46%. The reasons for this are unfettered and friendly environment, its openness to children and newcomers to skiing. Arkhyz is a suitable choice for making exploration of ski mountaineering: "tranquil" mountains with comfortable elevation changes, various tracks with a qualitative snow covering, zone with a separate chair lift for the beginners, ski mountaineering tracks for children, and 2,5 kilometer tracks for evening skiing wait for their tourists. There is one of the best Russian skiing schools in the territory of Arkhyz. Its staff members have a specialist training to teach the beginners. The program "Dream Skiing" for children and adults with autistic disturbance, Down's disease, infantile cerebral paralysis and visual impairment lets speed up the process of treatment, post-hospital rehabilitation and integration of persons with disabilities. Charity skiing lessons "Skiing calls!" take place for the pupils from the neighbour villages.
In 2018 – 2019 at the beginning of the ski season which started in the middle of December, one gondola lift and two chair lifts with a pass-through function of 6600 people per hour worked only in the two tourist villages (Romantik and Lunnaya polyana). At the same places 14 kilometer tracks of all difficulty categories were opened. In January 2019 on the North slope of the tourist village Romantik new tourism objects were put into operation. Their building works started in May 2017. At the first stage of putting into operation of the ski infrastructure two sections of the cable way "Northern light" were opened (up to 2336 m). There begins the main ski area: "blue", "black" and two "red" tracks. Then for tourists the third line of the cable way starts working. It lifts up the guests to the landing station at a height of 2504 m and to the ski area for the beginners that has "green" and "blue" tracks and all-round view of the Southern slope. The pass-through function of a new cable way is 2500 people per hour with cabins for 10 persons and the length of the tracks are more than 11 km.
The slopes of the resort are equipped with snow-making and lighting systems. There are rental centers of ski equipment for 2000 sets, locker room, open-air skating-rink situated at a height of 1600 m, special track for snow-tubing and open-air children's playground. You may also use some additional options, such as paragliding with a professional instructor, snowcat and snowmachine tours to the tableland Arkasara, open-air swimming pool with heating pot and sweatbath at a height of more than 1800 m. There is also a souvenir market with nundinal rows where you can taste and buy traditional dishes and handiworks of folk crafts.
The accommodation infrastructure of the resort "Arkhyz" includes five hotels: "Romantik – 1", "Romantik – 2", "Vertikal Hotel" and "Arkhyz Royal Resort & Spa". The hotel room capacity is about 740 places of accommodation. The hotel facilities consist of restaurants, lobby bar, spa, massage room, swimming pools, playing room, rental centers of ski equipment and sightseeing tour agency.
The resort "Arkhyz" works all year round: ski infrastructure objects are available in winter, various family rest possibilities – in summer. In 2018 during summer season adventure parks, horse rental, sport and children's playgrounds, picnic areas were opened in Arkhyz. Excursions to natural and historical attractions of the Karachay-Cherkess Republic were organized. A bike park with the tracks of all difficulty levels started working. There in September the first open championship of North Caucasian Federal District in mountain bike and downhill took place. During summer season paragliding with a professional paraglider was also available for tourists. Two cable ways – the gondola lift "Milky Way" and the chair lift "Sputnik" – worked in the excursion mode.
In 2016 in June Arkhyz became a winner in nomination of "The best young ski Russian resort" premia "Leaders of sport industry" which was presented at the "WINTERCONGRES" event. In 2018 in November two ski tracks of the resort were certified for holding sport competitions and put on the All-Russian register of objects of sport with sports.
In 2018 in December the resort "Arkhyz" became a prize winner of National sport award by Ministry of Sport of the Russian Federation and was named the best sport object in nomination of "Sport Russian Object".
At the beginning of 2019 29 presidents of a special economic zone (SEZ) of small and mid-sized business are investors to commercial, accommodation and entertainment infrastructure of the resort.